Thanks for getting in touch to let us know that you're having issues with T3 time outs, I apologise for any inconvenience caused. I will do my very best to help resolve this for you.
I have tested things from here and I can see that there's some T3 time outs inside the Hubs logs, I would like to arrange for an engineer to attend and investigate things further for you. I will send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking.
Please respond to me there and I'll ensure this gets booked and secured for you.
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