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RyanVM92
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Superhub router problems

Hi I believe I've got one of the first Superhub routers which I've had for a few years now. It's been great and one of the best routers I've ever had. But recently it's been playing up with disconnects and near not existent Internet speeds. Struggling to hold a signal even when standing over the router.

Since I've had this router I believe I've been upgraded twice not sure if that's anything to do with my problems. But I believe the router may be on its last legs.

Things I've tried.

Factory restore.
Changing the position
Leaving the router off for 10mins.

I can't think of anything else. Is it possible to get a replacement Superhub?

Thanks
Ryan
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Re: Superhub router problems

Hi RyanVM92,

Welcome to the Community!

Sorry to hear you're having trouble with your Superhub.

I've checked the details on your account and it seems you've had that Superhub for quite a long time now! I thinks it's due a replacement.

I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details.

Speak soon Smiley Very Happy

Josh


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