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sg2
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Superhub password lost

I recently recall resetting password when logging into Superhub, and now cannot access it to change the 'band' it is operating on. How do I get back 'into it'. I have tried 'changeme' but does not work

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Superuser
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Re: Superhub password lost

You can use the pinhole reset to perform a factory reset so all of the hub's setting go back to what they were when you received it, click HERE for instructions.

NOTE that this will wipe out any of yours previous changes to the hub's settings.

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Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.  


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Superuser
Superuser
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Message 2 of 4
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Helpful Answer

Re: Superhub password lost

You can use the pinhole reset to perform a factory reset so all of the hub's setting go back to what they were when you received it, click HERE for instructions.

NOTE that this will wipe out any of yours previous changes to the hub's settings.

______________________
Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.  

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sg2
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Re: Superhub password lost

got that sorted now - many thanks

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Forum Team
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Re: Superhub password lost

Hi sg2,

 

Welcome to the Community!

 

Glad to hear that's sorted, solid advice from SCA1972!

 

Pop back to the Community if you need anything else.

 

All the best Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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