Thanks for posting, I am sorry to hear about your issues with your Super Hub being offline, I apologise for any inconvenience caused.
I have tried to run some checks on your connection but I was unable to locate any of your details via your forum account. In order to proceed with diagnostics I will need to confirm some details with you, I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with diagnostics.
Please respond to me there and I'll get this sorted for you.
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