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Lowthers
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Superhub losing settings

Hi,

Superhub keeps losing it's settings. Would this be a fault with the superhub? -or a call out by an engineer? (50mb business)

It happened last month a few times and yesterday and today ( three times in two days) and it's costing money every time the internet is down, could you help?

(I can PM you with account details etc.)

thanks,

Alan

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Forum Team
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Re: Superhub losing settings

Hi there Alan,

 

Welcome to the community and thanks for posting.

 

I'm sorry to read the Super Hub is losing it's settings. I can imagine how annoying this must be.

 

If you are a Virgin Media Business customer, you can contact them via any of these methods > Contact Us.

 

However if you are a residential customer, by all means send me a PM with your details and I can can take a look at this for you.

 

Hope to hear from you soon

Sam


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