Its a replacement hub im afraid
Thanks for the post! I am sorry to hear about your issues with your Super Hub being broken. I apologise for any inconvenience caused.
I have tried to test things from here however I couldn't locate any of your details via your forum account, I will need some more information from you in order to proceed with diagnostics.
I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with making the booking. Please respond to me there and I'll get this sorted for you.
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