Sorry to hear that you're having to frequently reboot your Superhub. I'd like to gather a little more info if that's okay. Would you mind explaining why you need to reboot? Are you using a wireless or a hardwired connection? What time patterns are you picking up on?
If you let us know, we will happily investigate further.
Speak with you very soon,
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Thanks for getting back in touch, I am sorry to see you have continued to have trouble with your connection.
I have taken a look and the downstream power levels seem to be a little on the high side. I would like to get an engineer out to have this corrected for you. Also I am curious do the drop outs only occur when you plug in the laptop or is it just there is no connectivity in the port?
Keep an eye out for the Purple Envelope, top right hand corner.