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ItsTheSarie
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Superhub 3 dropping Ethernet connection

Hi,

Our superhub 3 randomly drops the ethernet connection to all pc's connected on the network (we are on Vivid 300), while wifi ALWAYS remains connected.  A reset or restarting the router seems to sort it out for an hour or so then all the connections drop.  As i work from home this is hugely frustrating to me.  I have tried the usual tests and from inside the router settings etc etc but nothing is working and the problem remains.

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ItsTheSarie
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Re: Superhub 3 dropping Ethernet connection

Its getting really bad,  the wifi has no issues at all, and speeds are great - its just all ethernet connections dropping. I'm getting convinced it's a fault with the router as hardware reset doesnt fix it either.

 

Any ideas please, its driving me mad! 

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Re: Superhub 3 dropping Ethernet connection

Sorry to hear this ItsTheSarie,

 

I've checked things from this end for you and I'm unable to locate any active faults relating to this at the moment.

 

How have things been for you since posting? Do the disconnections occur when accessing a specific website, etc.?

 

Speak soon,

 

Nat_J


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