Hi, I just received my Virgin VIVID Superhub 3, set it up and everything works except the powerline adaptors that worked perfectly with the Superhub 2. I plug an ethernet from the superhub to the first powerline XAV2501, link all the others (4) xav2101v2 then distribute around the house to Sky Box, Sony TV and a negear access point. All lights are green on all of the devices and they connect to the internet for a few minutes then the internet drops and cannot re-connect. The only way to get a connection is to reboot the powerline connected to the router. Again it only works for a few minutes then drops out. When this happens the powerline app show nothing until you reboot the first powerline and it come back with the full network.
I think it is the Superhub is causing the drop out but I do not know what needs to be done to stop this happening. Have read loads of communities and blogs, tried everything I can think of and nothing works. The wifi signal is great and everything else is working brilliantly just the powerline network.
If anyone is having similar issues or has any idea how I can solve the problem please get in touch as I am at a loss.
Hi thanks for the response. Really helpful. The problem is knowing whether to invest in new Powerlines only to have them fail. Might be worth trying a new pair and if they work go for another pair. Will let you know how it goes.
Did you solve this issue as Iv got the same problem. Iv wired Cat 6 cables to RJ45 jacks in all rooms. With my old hub I could just plug in the wifi emitter of the power line kit and I'd have wifi in that room. Now I can only use one at a time or the whole system goes down and even that one fails after a few days. Thank you in advance. Ps Iv been told it's probably the settings and something will need adjusting.
i am using a pair of tplink ones fine with mine, just my hub3 is constantly rebooting (not an issue with the powerline as it does it without them fitted) but seems i am not the only one with issue right now...