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perprods
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Superhub 3 DNS doesn't work on wired connections

After getting my second new Superhub 3 in a week, i am still experiencing a issue with the DNS on the router. The same issue on both new hubs. All working fine with the old Superhub 2....

Wireless works without problems.

Wired connection to my devices/computers and network don't work. The only fix i can find is to manually change on those devices the DNS to a google 8.8.8.8 - then i get a connection!

Awaiting a call back within 5 days........

Any suggestions / thoughts etc? 

 

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Re: Superhub 3 DNS doesn't work on wired connections

Still doesn't work.............................

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envoycdx
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Re: Superhub 3 DNS doesn't work on wired connections

You set the DNS on the router on the PC's / devices? If you log into the router, someone hasn't hardest a DNS address in there have they?
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legacy1
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Re: Superhub 3 DNS doesn't work on wired connections

VM DNS might be down in your area run CMD for the following:

nslookup bbc.co.uk 194.168.4.100
nslookup bbc.co.uk 194.168.8.100

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Re: Superhub 3 DNS doesn't work on wired connections

Theres obviously a fault within the router. This is the 2nd brand new router in a week. The DNS doesn't work via wired connection. 

The only fix is to change the DNS from 192.168.0.1 to googles 8.8.8.8 - then i get a connection...... the fault can only be on the router. The superhub 2 was working fine before the 3 went in....

a week on and still no answer... every time i try and ring Second Line in swansea where I'm told to ring no-one answers....

 

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legacy1
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Re: Superhub 3 DNS doesn't work on wired connections

192.168.0.1 goes to 194.168.4.100 and 194.168.8.100 so by testing with nslookup posted above you test them.

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Re: Superhub 3 DNS doesn't work on wired connections

Yes been through all of this over the phone, the DNS on the router simply doesn't work. The last call i had he said they had discovered a fault with the DNS and were passing it to developers. Nslookups just time out. 

Anyone else have issues with the wired connection on the super hub 3? 

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legacy1
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Re: Superhub 3 DNS doesn't work on wired connections

If you did the nslookup as posted above then the fault is VM DNS for your area.

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