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Luvey
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Superhub 2ac Disconnecting Every Hour (Wigan Area)

So since Saturday my Internet connection has been disconnecting consistently every hour. I did some digging around in the Suberhub 2ac logs and found that the WAN IP lease time is set to expire every hour.

Around 5-6 other people I have spoke to in the Wigan are are also having the exact same problem. Virgin seem to be ignoring this saying there is no problem and the only problem in our area is something to do with Windows 10. This is not a Windows 10 problem. ALL my devices in the house disconnect at the same time every hour (Windows 7 laptops/computers. Phones, tablets, etc.)

Here are some logs:

10/12/2016 16:46:34 GMT 10/12/2016 16:46:34 GMT Error (4) 68010302 DHCP WAN IP - 
10/12/2016 16:46:02 GMT 10/12/2016 16:46:02 GMT Error (4) 68000407 TOD established
10/12/2016 16:45:40 GMT 10/12/2016 16:45:40 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
10/12/2016 16:45:38 GMT 10/12/2016 16:45:38 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
10/12/2016 16:45:34 GMT 10/12/2016 16:45:34 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
10/12/2016 16:45:26 GMT 10/12/2016 16:45:26 GMT Notice (6) 84000510 Downstream Locked Successfully
10/12/2016 16:42:39 GMT 10/12/2016 16:42:39 GMT Notice (6) 68010600 DHCP Renew - lease parameters tftp file-******** modified
10/12/2016 16:42:38 GMT 10/12/2016 16:42:38 GMT Error (4) 68010400 DHCP REBIND WARNING - Field invalid in response
10/12/2016 16:42:34 GMT 10/12/2016 16:42:34 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:42:33 GMT 10/12/2016 16:42:33 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:42:31 GMT 10/12/2016 16:42:31 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:42:26 GMT 10/12/2016 16:42:26 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:42:16 GMT 10/12/2016 16:42:16 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:41:56 GMT 10/12/2016 16:41:56 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:41:16 GMT 10/12/2016 16:41:16 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:39:57 GMT 10/12/2016 16:39:57 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:37:18 GMT 10/12/2016 16:37:18 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:31:59 GMT 10/12/2016 16:31:59 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 15:53:37 GMT 10/12/2016 15:53:37 GMT Error (4) 68010302 DHCP WAN IP -
10/12/2016 15:53:05 GMT 10/12/2016 15:53:05 GMT Error (4) 68000407 TOD established

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