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leighw20
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SuperHub and Devolo Powerline adapter. - SuperHub reboot problem.

Hi 

I have had intermittent issues with broadband connection all day today ( Superhub was rebooting every 5 mins or so ) and after a couple of calls to VM, an engineer is now booked for Saturday.

So I could try and get a working connection, I started trouble shooting myself, including pinhole reset of the SH, along with disconnecting wired devices..... NAS, Powerline Adapter and a PC.  Mac stayed connected.   After some basic disconnecting, waiting, connecting tests, it looks like my poweline adapter that is connected to the SH is causing it to reboot.  I have not done enough testing yet, but this looks to be the case.

Nothing has changed on my side, and this has never been a problem before.  I need to do some more testing in order to ensure this is the problem, but has anyone experienced similar issues ?

Thanks

 

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Re: SuperHub and Devolo Powerline adapter. - SuperHub reboot problem.

Hi leighw20,

 

Really sorry to hear about the issue experienced.

 

I've responded to your separate thread to discuss your connection further.

 

Many thanks,

 

Nat_J


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