Menu
Reply
  • 3
  • 0
  • 0
tazisbones
Joining in
210 Views
Message 1 of 6
Flag for a moderator

Super hub port not working

Hi, I have all 4 ports hardwired to pc's ps4 etc but one port has stopped working. If I swap the cable for that of another port the connection is fine so it's definitely the port at fault. Any ideas?

0 Kudos
Reply

Helpful Answers
  • 20.52K
  • 541
  • 3.16K
Sephiroth
Alessandro Volta
389 Views
Message 2 of 6
Flag for a moderator
Helpful Answer

Re: Super hub port not working

The VM bods take a week or so to get to thread. If it's vital that you have a replacement hub before Chrimbo, that's unlikely to happen. You might ths care to drop into Maplin or somewhere and buy a 4 port switch to provide the extra connectivity.

Seph - ( DEFROCKED - My advice is at your risk)

0 Kudos
Reply

All Replies
  • 20.52K
  • 541
  • 3.16K
Sephiroth
Alessandro Volta
390 Views
Message 2 of 6
Flag for a moderator
Helpful Answer

Re: Super hub port not working

The VM bods take a week or so to get to thread. If it's vital that you have a replacement hub before Chrimbo, that's unlikely to happen. You might ths care to drop into Maplin or somewhere and buy a 4 port switch to provide the extra connectivity.

Seph - ( DEFROCKED - My advice is at your risk)

0 Kudos
Reply
  • 3
  • 0
  • 0
tazisbones
Joining in
187 Views
Message 3 of 6
Flag for a moderator

Re: Super hub port not working

Thank you for that, it's my first query through the site and any guidance is appreciated. I don't need it urgently and I have enough cover for my equipment just now. But may just contact customer services directly. Thanks again. 

0 Kudos
Reply
  • 20.52K
  • 541
  • 3.16K
Sephiroth
Alessandro Volta
184 Views
Message 4 of 6
Flag for a moderator

Re: Super hub port not working

Fine. The reason I didn't just calling it in is that if you get to the offshore call centre, it's a total crap shoot as to whether or not you get a useless script monkey.

Seph - ( DEFROCKED - My advice is at your risk)

0 Kudos
Reply
  • 3
  • 0
  • 0
tazisbones
Joining in
164 Views
Message 5 of 6
Flag for a moderator

Re: Super hub port not working

Good point, will maybe hold off with that plan then. Thanks for the tip.

0 Kudos
Reply
  • 3.88K
  • 120
  • 203
Forum Team (Retired) Adam_L
Forum Team (Retired)
114 Views
Message 6 of 6
Flag for a moderator

Re: Super hub port not working

Hi tazisbones,

Thanks for getting in touch to let us know that one of the ports on your Hub has stopped working, I apologise for any troubles incurred.

I would need to arrange for a replacement Hub to be sent out to you, I will send you a PM (purple envelope at the top) if you could respond to me there and confirm a few details, I will get this sorted.

Take care, 

Thanks, 

Adam.


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply