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dprior46
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Super hub 3.0 wifi crashing

I've just got vivid 200 gamer on a super hub 3.0 and the wifi keeps dropping out , then the wireless network is available on the network list but it won't let me connect , it seems this is a common problem, has anyone found a cure yet?
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Re: Super hub 3.0 wifi crashing

Hey dprior46,

 

Thanks for your post, welcome to the forum!

 

Sorry to hear about the troubles you're having with your wireless connection, I know this can be frustrating. How is your hard-wired connection?

 

I've checked your Hub and I don't see anything out of the ordinary with it. It's possible that you just need to select a different wireless channel. Take a look at our help article here - Changing the Virgin Media router's wireless channel / frequency it'll show you how to log into your Hub and make the changes.

 

Hope this helps, please get back to us about your hard-wired connection.

 

Take care

Heather_J

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