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Still waiting the tech from Tuesday(17/02)

Hello.I gave a signal on Saturday.Lost my internet connection and after I spoke through the phone with the company,you promised to have a tech on Tuesday.I was waiting all day....
Left all my details,the post code is se13 5le.
The acc number is removed
Please,let me know what is going on with the connection.It's been 5 days already.
Hope to hear soon.

 

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