Menu
Reply
  • 5
  • 0
  • 1
alankest
Tuning in
118 Views
Message 1 of 4
Flag for a moderator

Some BBC news videos very very slow with Chrome/Firefox

I am on very fast broadband but some BBC News videos are incredibly slow (minutes) to load e.g.

http://www.bbc.co.uk/news/world-europe-39423461

Any ideas

Andy

0 Kudos
Reply
  • 9.1K
  • 300
  • 978
Forum Team
Forum Team
103 Views
Message 2 of 4
Flag for a moderator

Re: Some BBC news videos very very slow with Chrome/Firefox

Hello Andy

Sorry you are having problems with BBC videos. Your connection is looking okay from here. I often watch BBC videos and they can be slow from time to time but wonder if there is something else going on for you. Is it on all your devices or just one? Are you using Flash player, perhaps worth checking that you have the latest version for Firefox. Funnily enough the BBC are trailing HTML5 instead of flash and I have found them to be much better..... when they work mind.

Thank you

Nicola

Virgin Media Forum Team
0 Kudos
Reply
  • 5
  • 0
  • 1
alankest
Tuning in
89 Views
Message 3 of 4
Flag for a moderator

Re: Some BBC news videos very very slow with Chrome/Firefox

Thank you.  I think it was due to issues with my VPN software.  When I killed it and restarted it the problem went away.

Andy

  • 9.1K
  • 300
  • 978
Forum Team
Forum Team
85 Views
Message 4 of 4
Flag for a moderator

Re: Some BBC news videos very very slow with Chrome/Firefox

Thanks for letting us know Andy appreciate it, well done for finding it.

Fingers crossed it remains good for you.

Nicola

Virgin Media Forum Team
0 Kudos
Reply