My advice would be to contact customer services in the morning to find out if there is a connection issue in your area.
Welcome to the Community!
Really sorry to hear you've had trouble with your Superhub 2.
I've located your account and I can see you've had a technician out to fix this for you. Keep an eye on it and give us a shout if you get any more trouble.
All the best!
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Good news...Engineer turned up today and replaced with a Superhub 3 as the Superhub 2 was obviously knackered
Bad news......we have had no internet from last Wednesday which is poor
That's great, glad to hear the technician has sorted that out for you.
I've sent you a private message (purple envelope at the top right of your screen) so I can sort you out for the loss of service.