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aylow
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Slow wifi

I have recently got the 100Mbps wifi, but the wifi is painfully slow in one of the rooms. When I am in that room, the wifi connection on my phone and computer is very unstable, making whatsapp and skype calls impossible. I checked my wifi speed on speed.net, and it came out as 1.1Mbps. What should I do to improve the wifi connection?

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Superuser
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Re: Slow wifi

hiya @aylow it depends with wifi what is between you and the router, if you've got thick wall loads of other wireless connections in your area these call all impact on your wifi signal.. https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

other options include using homeplugs with wifi, attaching a WAP (wireless access point) to the hub to increase wifi range, attaching a 3rd party router to the hub such as an Asus rt68AC series (not cheap but so worth it) etc etc..
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aylow
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Re: Slow wifi

Would it be possible to get a free wifi signal booster from Virgin?

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Superuser
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Re: Slow wifi

no harm in asking, would need to have a chat with customer services/relations since the forum team dont get involved in that area..
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Forum Team
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Re: Slow wifi

Sorry to hear about this aylow,

 

I've checked everything from this end for you and I'd like to get things checked over further by an engineer as there are some high timeouts developing via the equipment levels.

 

I've sent you a private message so that we can chat about this some more,

 

Nat_J

 

 


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