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C6patchman
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Slow speed and DNS issues

Hi All

Suffering from slow broadband  typically 3 to 5 MBs should be 100MBS and massive DNS issues. All in area 31, is it just me or the area in general?

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Re: Slow speed & DNS issues

Hi C6patchman,

 

Welcome to the community. It's nice to have you here.

 

Sorry to read that you are having issues with your broadband connection.

 

I've managed to locate your account and there is a high peak time traffic fault in your area which is causing slow speeds. Our networks team are investigating the problem and are improving bandwidth and performance to help with this issue. The reference number is F004389494 and has a review date of 5th April.

 

Do you get these slow speeds at all times of the day?

 

Hope to hear from you soon

Sam


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