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TomasTurcan
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Slow internet

Hello, my internet is very slow since it was instaled (1 week ago). I have 50mbs but it is working always on max 1mbs..  

 

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Re: Slow internet

Hi TomasTurcan,

 

Welcome to the Community!

 

Really sorry to hear you're having speed issues.

 

I've run a diagnostic on your account equipment and everything is looking pretty healthy at the moment. Your levels are all within spec and there are no issues with the network in your area. I can see a few timeouts on the hub but not enough for concern at this point.

 

Are you connecting wired or wireless?

 

I'd like you to reboot the hub then perform a speed test with the hub in Modem Mode.

 

Let me know how it goes! Smiley Very Happy

 

Josh


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