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binterz
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Slow broadband upload

I recently moved house and self-installed. At first, everything went smoothly. Then my upload speed suddenly dropped. Had an engineer booked, but it fixed itself, so I cancelled the engineer. Now the problem has reappeared. Using Super hub 2ac. Below are the downstream and upstream numbers from the router page.

 

 

downup.png

 

 

 

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Re: Slow broadband upload

Hi binterz,

 

Thanks for posting!

 

Sorry to hear you're still having trouble with this.

 

I've run a diagnostic and I can see an issue with your Downstream Power Levels that will need to be adjusted. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to visit.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh

 

 


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