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markgrundy60
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Setting up v380 camera

Just bought a wireless security camera a v380 but for some reason it will not connect to wifi any ideas??? Tia

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Forum Team
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Re: Setting up v380 camera

Hey markgrundy60,

Thanks for posting and a big welcome to the community Smiley Very Happy

Sorry to hear about the problems you're having in connecting your security cameras, I know from experience these can be tricky. We might need to do some port forwarding or alter the security settings to enable access. Can I ask what make your cameras are please?

Speak with you very soon,

Take care.

Heather_J

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stevez
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Re: Setting up v380 camera

i have the same camera just called customer service to alter security settings to allow this £20 camera to connect

after being passed to different departments this is what he said

we have a setting to enable the use of this camera  it will cost you a one off payment of £20.00 then £5.00 per month

will somebody tell me he misunderstood me before i cancel virgin

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