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Sionp
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Router not visible

All of a sudden the vm superhub 2 router is not showing up on any devices (same set up used for the last year maybe two).
We use a tp-link booster which still seems to be connected but i cant seem to connect directly to the router itself, i have tried 3 different mobile devices apple and android.
I have test the router to factory default and have tried a few different channels on the 2.4 and 5 gHz
Any ideas?
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Forum Team
Forum Team
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Re: Router not visible

Hello Sionp

Welcome to our forum, I am sorry the wireless has failed. I notice you have called in and we have ordered another router for you. Fingers crossed that does the trick.

Thank you

Nicola

Virgin Media Forum Team
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