Menu
Reply
  • 4
  • 0
  • 0
JosephFutur
Joining in
86 Views
Message 1 of 4
Flag for a moderator

Router light off

Hi
The wifi first stopped working with a white light then all lights went off and there was no more connection....what shall i do?
Btw, i checked : It is well plugged in!
We have a home work package with 300mb! Need internet asap.. please help
0 Kudos
Reply
  • 7.26K
  • 306
  • 520
Forum Team
Forum Team
54 Views
Message 2 of 4
Flag for a moderator

Re: Router light off

Hi JosephFutur,

 

Thanks for posting!

 

Really sorry to hear you've had trouble with your connection.

 

I've run a diagnostic on your equipment and everything is looking great at the moment. Are you still experiencing issues with this?

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 4
  • 0
  • 0
JosephFutur
Joining in
51 Views
Message 3 of 4
Flag for a moderator

Re: Router light off

Hi Josh,

It all went back online but the fault was a real pain! Have you been able to identify fault history: any latency issues, and mainly why?
0 Kudos
Reply
  • 7.26K
  • 306
  • 520
Forum Team
Forum Team
47 Views
Message 4 of 4
Flag for a moderator

Re: Router light off

Hi JosephFutur,

 

Thanks for getting back to me, glad to hear it's working now!

 

I'm sorry for the trouble it caused, I know it can be frustrating when something like this happens. I've checked out the equipment but I can't determine the cause of the fault.

 

Keep an eye on it for now. If you get any more trouble, drop me a message and I'll check it out for you.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply