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helper741
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Router keeps resetting

Hi all,

For the last two days my Virgin Broadband Superhub has been resetting itself every 15 minutes on average.

My connection drops then returns, but with top (blue) and bottom (green) lights flashing.

I have unplugged the router several times and tried the tiny reset button. I have tried the online test. But nothing has worked.

Has anyone else had this problem?

Thanks.
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Re: Router keeps resetting

Hi helper741

I'm very sorry to learn of the intermittent connection you have been experiencing.

I’ve been unable to locate your account details so I’ve sent you a PM(purple envelope, top right corner) for some additional info to help us look into this.

Speak soon

Ty


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