Do VM reset the router remotely to factory settings for any reason.
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No, I don't think so. I've never a remote factory reset in all the years I've been with NTL/VM
Sephiroth wrote:... but at least one model is known sometimes do reset itself. Which one do you have?
Ahh, I forgotten about that ! My senior moments are coming more frequently
Netgear VMDG480 Super Hub
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Thanks for joining the community, you're very welcome
Sorry to hear about the problems you're having with your equipment. It does sound like we will need to replace it for you.
To confirm your address I'll drop you a PM (purple envelope, top right) and place an order right away.
Speak with you very soon,
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New Hub 3 installed and working so far so good. Thanks for the advice and good service from VM.
Thanks for keeping us updated on your issues!
I appreciate you letting us know that your new Hub 3.0 has been installed and so far so good! This is great news!
Just remember should you require any assistance in future then post back here and we'll get this sorted for you.