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alexander2
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Message 1 of 13
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Restricted NAT on Ubisoft games

Hey VM,

I've been having problems with my Ubisoft games, namely Rainbow Six Siege and the new one, For Honor. 

My NAT type is Restricted for both games, and while Siege does work online, For Honor doesn't work at all. I've made sure UPnP is enabled, I've even forwarded ports and even tried enabling DMZ on my machine. I've tried factory reset as well.

I'm using wired connection. This problem started when I moved into my new place and the technician came in replaced my Superhub 2 with a new Superhub 3. The new hub is extremely slow to navigate in the router config page, and it seems that lots of other people have had issues with this superhub. 

Could you please send me a SuperHub 2 and I will return the new modem? 

 

 

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Forum Team
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Message 2 of 13
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Re: Restricted NAT on Ubisoft games

Hello alexander2

 

Welcome to our forum, I am sorry you are having problems with restricted NAT, what console is it by the way?

If DMZ mode does not sort it how about for diagnostic purposes trying modem only mode Enabling and disabling modem mode on your Virgin Media router If it is still strict NAT then you will know it is more likely to be a console issue.

 

Thank you

 

Nicola

Virgin Media Forum Team
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alexander2
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Message 3 of 13
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Re: Restricted NAT on Ubisoft games

It's a PC. I've put the router into modem mode, and now ubisoft games are all open NAT. It seems that the router is the issue, so please send me a superhub 2 and I will return the one I have. I hope I don't have to wait another week for a response. 

PS: I've tried factory reset again, issue still there 

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francisuk1989
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Re: Restricted NAT on Ubisoft games

Have you given port Forwarding ago?

1st) Setup a DHCP and add your PC and hit apply (you will more then likely get disconnect for a min) take note of the local IP too,

2nd) Go to http://192.168.0.1 -> Advanced settings > Security -> Port forwarding

Under Add

Local IP 192.168.0.251 (PC IP)
Local start port 3074
Local end port 3074
External start port 3074
External end port 3074
Protocol  UDP

Enabled

Add

Local IP 192.168.0.251 (PC IP)
Local start port 6015
Local end port 6015
External start port 6015
External end port 6015
Protocol  UDP

Enabled

Hit apply and reboot the Hub 3 and PC

if this dont work then forward the TCP ports from below but is not really needed that much, UDP will more then likely open. If you have a Xbox One  in the house add 3075 from start to end and protocol  BOTH hit apply again reboot the hub3 and Xbox One.

https://support.ubi.com/en-GB/Faqs/000023138/Connectivity-issues-in-Rainbow-6-Siege


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alexander2
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Message 5 of 13
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Re: Restricted NAT on Ubisoft games

As mentioned, I port-forwarded as well.
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francisuk1989
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Message 6 of 13
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Re: Restricted NAT on Ubisoft games

Sorry that's my bad, Have you tryed disabling UPnP and unticking "port block fragmented IP packets, port scan detection, ip flood detection" under advanced settings > security -> firewall?

Any luck?


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alexander2
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Message 7 of 13
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Re: Restricted NAT on Ubisoft games

Tried on/off Upnp, also don't have firewall enabled at all
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francisuk1989
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Message 8 of 13
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Re: Restricted NAT on Ubisoft games

Last thing have you tryed to enable the firewall and everything eles unticked? and forwarded the ports at the sometime?


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alexander2
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Message 9 of 13
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Re: Restricted NAT on Ubisoft games

Just tried that, same result
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alexander2
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Message 10 of 13
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Re: Restricted NAT on Ubisoft games

Bump....
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