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ZeusCreeds
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Re: New SH3 can't connect to Xbox live wired

I'm having the same issue but my laptops and phones all get disconnected too. we have 2 xbox ones and a 360 and all disconnecting anything between 5mins and 20 mins into games. my kids are going mental about it and to be honest the offshore call centres (or UK based) never seem to be able to help. i have had an engineer out already and now awaiting another. from what i have been told its a vm network issue???? but because the number of people affected in the area is only 6% at the moment and not the required 10% no network ticket will be raised to resolve the matter!!!!

is there any hope in getting this sorted any time soon. i know the issues with the SH2 went on for months 

 

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Re: New SH3 can't connect to Xbox live wired

Hey both,

 

Thanks for posting and welcome to the community Smiley Happy

 

Sorry to hear about the problems you're having in connecting to Xbox Live. I've not come across this problem before, so please bear with me.

 

Are you using wireless or hard-wired connections? Do you get the same or a specific error when attempting to connect?

 

Have you altered any security settings to date to try and resolve this?

 

Hope to hear back from you soon,

Take care.

Heather_J

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