I am honestly sorry that your connection experienced issues so soon after you joined us. I have managed to test your connection today which appears to be working well. I'm hoping that things have settled down since you posted.
I did take a look at historical fault data but was unable to find anything for the day on which you reported this on here.
If you do still have problems though please let us know. Your Hub's downstream power levels are borderline low. This may cause no performance issues at all but may need to be adjusted by an engineer, which we can easily arrange from here for you.