First time poster, I need a 1m length of the coax cable as my old one is damaged and the connection is intermittent. Virgin say they can't provide me with this cable. Does anybody know how I can obtain one.
Sorry to hear you're having trouble with your coaxial cable.
I've run diagnostics on your account and I've picked up issues with your Upstream Power levels too. I'd like to send a technician to not only replace the cable, but also to adjusted your signal levels.
I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
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