The log table is full and needs clearing as it is repeating the same T3 error. However, there are a few T3 errors and T1 errors showing on the counters suggesting the hub may be struggling to communicate technical info with VM's servers.
I think VM need to take a closer look at your connection and investigate the mardinal power levels you can either by wait here about a week until a VM Forum Team Member picks up the thread, or give them a call on 150 from a VM line or 0345 454 1111 for a quicker response.
Thanks for the post! I am sorry to learn about your issues with your connection dropping out, I apologise for any inconvenience caused.
I have run some tests from here and I can see a number of time outs inside the Hubs logs and your downstream power levels are on the lower side of the scale, I would like to arrange for this to be investigated further by one of our engineers for you.
I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with making the booking. Please respond to me there and I'll get this sorted for you.
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