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fjmcguire
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Problems with Alexa on wifi

Hi

I'm having problems with Alexa and superhub. She connects on 2g but breaks up etc. Then on 5g she works for a while then stops. In addition on 5g all my other networks stop when she is connected.

Any tips?

Thanks

 

[MOD EDIT: Subject heading changed to assist community]

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Forum Team
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Re: Alexa

Hello fjmcguire,

Thanks for posting, welcome to the community Smiley Very Happy

Sorry to hear you're having difficulties with Alexa. I will admit I've had very limited experience with this device, but I've had a look around the Amazon webpage and found this support section. If all other devices are working well on your network, you might find that Amazon have ideas on how to best configure Alexa.

Let us know how you get on,

Take care.

Heather_J

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