Hi, this is Olivia. Im existing customer and i just receive wifi machine yesterday and it didnt work at all. I activated for it and also did register. I connect all the cable in right place. I am so dissapoint with it. I really need a internet right now or at least this week for my important project but service centre said, i have to wait until next friday to fix it. They booked engineering on next friday. It is too late. I cant wait for that. That means i cant do anything within 10days. Im am so busy at the moment.. my project deadline is two week later. So i cant waste whole week for just waiting. Do u recommend anything abwt this situation. Please send me an engineer tomorrow..plz plz plz IT IS VERY X10000000 URGENT FOR ME.