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Chellegtn
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Power cable

Please can someone help my power cable for my router has been broken, how do I go about getting a new one,

Many thanks
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Superuser
Superuser
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Re: Power cable

Call VM (150 from a VM phone or 0345 454 1111) and report the fault and they should be able to send you a new one.  Alternatively you can wait for a staff response here but it is likely to take over a week.

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Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.  

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