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centos_user
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Outage in E10?

Got no broadband connection in Leyton right now since about 6:30pm yesterday. Last night my flatmate rang them up to ask and was told that there was maintenance going on (thanks for the heads up in advance (also why the *****would you do maintenance at 6:30 on a friday??)) and that it would take 4 hours "absolute maximum" to complete. Over 15 hours later we still have jack **** and my flatmate who owns the account is on a plane so i cant get any details of who to shout at. Any suggestions?

 

 

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

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yesyesno
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Re: Outage in E10?

Yes me too also in e16. I'm just going through these forums to check for an update. Can't see any info on virgin media Twitter or Facebook pages as to why or when it will be restored.
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Re: Outage in E10?

Hi centos_user,

 

Thanks for posting!

 

Really sorry to hear you're having trouble with your connection.

 

I'd like to check this out for you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details.

 

Speak soon Smiley Very Happy

 

Josh


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