I have been using a super hub since 2012 as a modem only with other router to manage wifi signal as the engineers who visited were never able to have the wifi working in the super hub. Now my router died last night and I don't really want to spend again £100 for a decent new one,anyone knows is it possible to have Virgin swap it with one of the latest super hub hoping that it will work?
Phone this in to broadband faults on 150 0345 454 1111 and ask them. The Hub 3 does have better wifi performance than the previous two versions but it is not trouble or fault free.
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.