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Angie142
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No phone tone

No phone for days now...... not sure what it actually is that I'm paying for
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noors
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Re: No phone tone

I experienced similar problem and was without phone for a whole week. Engineer  never turned for 3 allocated  slots. , Finally fixed today after engineer work on it for a couple of hours to trace fault. Ask for a free phone divert to a mobile - apparently they do this but I was kept in the dark about it. Make sure it is free as they charge for non working service and they might charge for it. Keep on chasing them and only way I got resolution was from Virgin Forum. 

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