Menu
Reply
  • 48
  • 0
  • 0
Dal
Tuning in
194 Views
Message 1 of 4
Flag for a moderator

No internet

Phone Internet ok but laptop won't connect. Got wifi dosent have valid ip configuration. Help !!!
0 Kudos
Reply
  • 16
  • 1
  • 2
ash1122
On our wavelength
163 Views
Message 2 of 4
Flag for a moderator

Re: No internet

On your laptop turn wifi off then on , or you might need to update driver for wifi card , try Windows update as well 

0 Kudos
Reply
  • 26
  • 2
  • 4
kevnjohn
On our wavelength
155 Views
Message 3 of 4
Flag for a moderator

Re: No internet

I understand that you are facing issues with wireless network.

I appreciate your effort to resolve the issue. I suggest you to perform the following troubleshooting steps also and check if it helps.


The issue could be caused if there is a miss match in the IP address configuration.


Method 1:

Release and renew IP address for your computer:

a. Press Windows key + X and select “command prompt (admin)”.
b. Type ipconfig /release and hit Enter.
c. Then type ipconfig /renew and hit Enter.
d. Type Exit and hit Enter.
 

Method 2:

Follow the steps to manually assign IP address:

a. Open Network Connections by pressing Windows + X keys on the keyboard and select Control Panel. In the search box, type adapter, and then, under Network and Sharing Center, click View network connections.
b. Right-click the connection that you want to change, and then click Properties. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
c. Click the Networking tab. Under This connection uses the following items, click either Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), and then click Properties.
d. To specify IPv4 IP address settings, do one of the following:
• To specify an IP address, click Use the following IP address, and then, in the IP address, Subnet mask, andDefault gateway boxes, type the IP address settings.
e. To specify IPv6 IP address settings, do one of the following:
• To specify an IP address, click Use the following IPv6 address, and then, in the IPv6 address, Subnet prefix length, and Default gateway boxes, type the IP address settings.
f. To specify DNS server address settings, do one of the following:
• To specify a DNS server address, click Use the following DNS server addresses, and then, in the Preferred DNS server and Alternate DNS server boxes, type the addresses of the primary and secondary DNS servers.
g. To change advanced DNS, WINS, and IP settings, click Advanced.

Method 3:


An automated troubleshooter is a tool that can find and automatically fix some problems with your computer. These troubleshooters aren't designed to fix every problem, but they're a useful tool to try because they can often save you time and effort.

Run the Network Troubleshooter from the link:

Wired and wireless network problems:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-...

This should resolve the issue.

0 Kudos
Reply
  • 4.21K
  • 89
  • 271
Moderator
Moderator
138 Views
Message 4 of 4
Flag for a moderator

Re: No internet

Hi Dal

 

I'm sorry to hear of the problems you're experiencing with the wireless connection on one laptop. Everything looks ok when checking over your hub. Are you still experiencing any problems with this particular laptop ?

 

Speak soon

Ty 


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
Reply