Re: No internet for day been told I'll get a tech in 11 days!
Thanks for getting in touch to let us know about your connection being off and being told you have to wait 11 days for an engineer, I sincerely apologise for any troubles incurred.
I have tried to have a look at things from here and see what's going on for you, however I was unable to locate any of your details via your forum account. I will need some information from you in order to proceed with diagnostics.
I will send you a PM (purple envelope at the top) detailing what's required to proceed with diagnostics, please respond to me there and I'll get this sorted for you.
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