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Registered: ‎21-04-2017
Message 1 of 2 (82 Views)

No internet. Area 14

Hi.

Anyone else with no internet connection in Sheffield.  Ours has been down since Wednesday and the status update page gives no explanation but the time just keeps getting put back.

Area reference 14.  Fault code F005244629.

Having used my mobile data (also with Virgin) this is now costing me - £6 so far!

Thanks

Jo

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Registered: ‎04-07-2016
Message 2 of 2 (51 Views)

Re: No internet. Area 14

Hi jobi7898,

 

Welcome to the Community!

 

Really sorry to hear you've had trouble with your connection.

 

I've checked the network and the outage ref.F005244629 has now been resolved. How is your connection now?

 

Speak soon Smiley Very Happy

 

Josh


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