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Hotstepper
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No connection

I don't have a connection at the moment and in the last few days my connection dropped every single day. Plus ping spikes wile I play games.
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Forum Team (Retired) Adam_L
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Re: No connection

Hi Hotsepper, 

 

Thanks for letting us know that you've got no internet, I apologise for any inconvenience.

 

I have run some tests from here and I can't see anything out of the ordinary! No errors or time outs inside the Hubs logs and all of the power levels are within the preferred ranges.

 

Are you still having these issues? If so, how are you connected wired or wireless?

 

Also, what lights are on the Super Hub at the moment?

 

I look forward to your reply,

Thanks,

Adam. 


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Hotstepper
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Re: No connection

At the moment It's working ok I must say but I still got ping spikes.. I guess is normal since I got them at my last flat that I lived in a different area. Thanks for the reply.

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Forum Team (Retired) Adam_L
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Re: No connection

Hi Hotstepper, 

Thanks for getting back to me!

I appreciate you letting me know that everything seems to be working a little better, this is great! Just remember should you require any assistance in future then post back here and we'll gladly take a look and help out for you.

Take care,

Thanks,

Adam. 


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