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JayyDunn
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No blue tick and green flashing arrow

For the past 5 days I've had no internet superhub 2 has all the lights on except he blue tick and the double arrow is constantly flashing green. Is there a fault in the SE28 area?
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Dave_cq
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Re: No blue tick and green flashing arrow


JayyDunn wrote:
For the past 5 days I've had no internet superhub 2 has all the lights on except he blue tick and the double arrow is constantly flashing green. Is there a fault in the SE28 area?

 

Use the Check Service Status facility (top right of this page) to find out.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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Forum Team (Retired) Adam_L
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Re: No blue tick and green flashing arrow

Hi JayyDunn, 

Thanks for letting us know about your issues with no connection, I apologise for any inconvenience caused.

I have tried to test things from here but I was unable to locate any of your details via your forum account, in order to proceed with diagnostics I will need some information from you.

I will send you a PM (purple envelope at the top) detailing what's required, please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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JayyDunn
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Re: No blue tick and green flashing arrow

problem has been sorted, one of the virgin media engineers cut my cables when installing another house with virgin.

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Forum Team
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Re: No blue tick and green flashing arrow

Hi JayyDunn, 

 

Thanks for coming back to us in the Community and updating us. We're really glad things are working again for you. 

 

If you have any further issues, pop back here and let us know.

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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