After last night my Ethernet connection has completely stopped. It's basically saying my PC can't obtain the IP information from the router. I have reset windows 10 network settings several times, reinstalled my Ethernet adapter drivers, reset the router, turned off the PC at the plug etc. I can connect to the router on my phone via WiFi but the connection is extremely slow.
Any idea what could be causing this issue would be great, cheers.
Thanks for getting in touch to let us know about your issues with your ethernet connection stopping and also the WiFi as well, I apologise for any inconvenience.
I have tried to run some checks on your connection from here, however I was unable to locate any of your details via your forum account. In order to get this sorted for you I'll need some information from you so I can arrange for an engineer to attend and sort the SNR for you.
I will send you a PM (Purple envelope at the top) detailing what's required to proceed, please respond to me there and I'll get this sorted for you.
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