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Davemc65
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No Air Printer found when printer with IPhone or Ipad

Any one else have this issue "no air printer found" when trying to print from iPad or iPhone ?
This worked perfectly with Sky fibre but not been able to print from my Apple devices since I switched to Virgin
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Re: No Air Printer found when printer with IPhone or Ipad

Hi Davemc65,

 

Welcome to the community and thanks for posting.

 

Sorry to read that you are unable to Print from your iPad nor iPhone.

 

With the Hub 3.0, as it broadcasts the 2 networks of 2.4 GHz and 5 GHz as one network, try to separate these by logging into the Hub settings as it can make it easier for your devices to connect too. Change both the name and password to something completely different.

 

Is the printer connected through wired or wireless? 

 

Hope to hear from you soon

Sam


New around here? To find out more about the Community check out our Getting Started guide


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rt01217260
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Re: No Air Printer found when printer with IPhone or Ipad

Yes my iPad and iphone states no AirPrint found. I have had lengthy conversations with vm and they state no reports from anyone with similar problem. Advised him to look on this website and he will find I m right. He said there is nothing wrong with the hub3 and basically they can do nothing for me.. told him was not satisfied with his response. Advised the money I pay to vm and he was not interested in my problem then I was going to cancel my account with vm. Disgusted with his response.. 

if I switch my printer off and switch back on then the AirPrint works for a couple of mins but then drops out. Advised him not a solution to the problem but he was not interested.

 

i think fault is with the hub3 but he said there are no faults.. I give up 

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