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Registered: ‎21-04-2017
Message 1 of 2 (287 Views)

New router without using Virgin Super Hub 3

I've seen a couple of comments on this but still not sure of the correct answer. Can I totally replace my Virgin SH3 with a new cable router or do I have to put the SH3 into modem mode and connect it to the new device?

Obviously would be good to not have a second device but I read that the MAC address of the router is tied to the account and cannot be removed.

Thanks

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Registered: ‎04-05-2010
Message 2 of 2 (553 Views)
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confirmed by JNorthants
‎21-04-2017 13:15

Re: New router without using Virgin Super Hub 3

The SH3 you have is the only modem which will work with your Virgin account, so what you've read is correct, to use another router it means using the SH3 in modem mode :-(
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.

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Problem sorter
  • 2.08K
  • 225
  • 544
Registered: ‎04-05-2010
Message 2 of 2 (554 Views)
Helpful Answer
confirmed by JNorthants
‎21-04-2017 13:15

Re: New router without using Virgin Super Hub 3

The SH3 you have is the only modem which will work with your Virgin account, so what you've read is correct, to use another router it means using the SH3 in modem mode :-(
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.