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jimbo554
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New router issue

Have just moved into a rented property with a telewest/virgin point. Ordered a router(super hub 3) which came today and connected it up and let it do its thing. It's done the green flashing base light then it goes solid. The internet(double arrow) then starts flashing green for a few mins then goes red and the super hub resets. It seems to endlessly do this. Am I missing something here as there's not much help along with the router.
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Re: New router issue

Hey there jimbo554,

 

Thanks for posting and a big welcome to the community Smiley Very Happy

 

Sorry to hear that you're having problems with your new Hub.

 

Let me take a look into this for you. I'll confirm details via PM (purple envelope, top right).

 

Catch you soon,

Take care.

Heather_J

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