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Paulybeasty
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New Router

How would I go about getting the latest VM Router? I have had mine for several years now, my family has more and more devices connected to it, Phones, Tablets, Games consoles, laptops etc..I pay for the top whack packages etc. Is it a case of calling and asking? If I do am I likely to get fobbed off and told I will have to pay even more money each month? When I know full well I could just cancel and use a competitors product. 

 

Any advice greatly appreciated.

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Forum Team
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Re: New Router

Hello Paulybeasty

 

Welcome to our forum, the best way is to give us a call please 150 from Virgin Media phone line or 0345 454111 as we are unable to change packages via the forum. Sometimes when people are on old packages it is possible to upgrade and actually pay less, no promises but if you have a moment please let us know how it goes.

 

Thank you

Nicola

Virgin Media Forum Team
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