Having internet drops for last two months or so. Noticed that it dissapears when someone else connects to internet. It dissapears 5 or more times a day, especially evenings and comes back after couple seconds. It is really annoying as we do play online games and it keeps disconnecting from servers.
Your downstream power levels are a tad high and out of spec on a few channels. VM will need to take a closer look.
You will need to contact VM for resolution, either by waiting here about a week until a VM Forum Team Member picks up the thread, or give them a call on 150 from a VM line or 0345 454 1111 for a quicker response.