Thanks for letting us know that you're having issues with your broadband being intermittent. I apologise for any inconvenience caused.
I have tested things from here and I can see that there's a number of time outs inside the Hubs logs and in order to resolve this an engineer will need to attend. I will send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking.
Please respond to me there and I'll get this all booked and secured for you.
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