Thanks for posting! I am sorry to hear about your connection being off for a week or so, I apologise for any troubles incurred.
I've tried to run some checks on your connection but I was unable to locate any of your details via your forum account. I'll need to confirm some information with you before I'm able to proceed with diagnostics.
I will send you a PM (purple envelope at the top) detailing what's needed, please respond to me there and I'll get this sorted for you.
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